Shipping Policies
Shipping Policy
Thank you for visiting and shopping at Amy's Creations.
ALL SALES ARE FINAL - NO RETURNS OR EXCHANGES
*Payments Acceptable ONLY: Cash, Credit/Debit Card
Domestic Shipping Policy
Shipment processing time
All orders are processed within 5–7 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email.
Please plan and place your orders accordingly if items are needed on a certain date/event.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
shipping Carriers available: UPS / USPS / LOCAL PICKUP
*Free shipping on orders of $80 or more.
Overnight delivery is only available for orders with delivery addresses within the continental United States. ***PLEASE SEND EMAIL TO (AMYSCREATIONS01@GMAIL.COM) BEFORE PURCHASE*** FOR AN INVOICE OF SHIPPIING. Please order 48 hours ahead before item is needed.
Shipment to P.O. boxes or APO/FPO addresses
Amy's Creations ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
We do not ship to P.O boxes.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number (if option is available) once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Amy's Creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
Amy's Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the continental US.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS/UPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
Amy's Creations will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
**Please check your information before placing order**
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please file a claim with the shipping carrier. We are not liable for any products damaged or lost during shipping/delivery.
ALL SALES ARE FINAL - NO RETURNS OR EXCHANGES
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Thank you for your understanding and cooperation.